Call the emergency line
We take requests by phone only, so a dispatcher can ask follow-up questions and send the right crew. Calls to our line may be recorded for quality and training purposes.
Our office address is 68625 Perez Rd, Cathedral City, CA 92234, and our email is contact@cathedralcitywaterdamagepros.com. Email is for business questions. For active water, always call.
What to tell dispatch
- Your street address and nearest cross streets, because storm closures can change the route.
- Where the water is coming from and whether it has been stopped.
- Which rooms and floors are wet and roughly how far the water has spread.
- Whether the water looks clean, discolored or like sewage.
- Whether water has touched outlets, appliances or the electrical panel.
- Your insurance company name if you have already reported the loss.
If water is touching outlets or the panel, stay out and call the electric utility or 911 for any electrical or gas risk before calling us. Southern California Edison serves electric in Cathedral City and The Gas Company serves gas.
Water still spreading? The emergency line is open 24 hours a day.
Call (760) 769-1159Find our office
The map below is centered on our address. For help on a specific problem, see the water damage services or the towns we serve.
Map to our office
Water still spreading? The emergency line is open 24 hours a day.
Call (760) 769-1159